A little help, a lot of care.

Choose from the methods available at checkout, including COD, GCash, Maya and credit/debit cards. Atome or BillEase may also be offered, subject to provider approval and terms.

Current standard SPX rates are ₱79 for Metro Manila, Rizal and Luzon, and ₱89 for Palawan, Visayas and Mindanao. Eligible orders of ₱499 and above qualify for free standard shipping. Your final available rate is shown at checkout.

Allow 1–2 days for processing before dispatch. Our published delivery estimates are 1–3 days for Metro Manila, 2–4 days for Luzon, 4–6 days for Visayas and 4–7 days for Mindanao. These are estimates, not guarantees; courier conditions, holidays, weather and remote locations can affect delivery.

For unpaid orders, contact us immediately by email, Facebook or Instagram within 24 hours of ordering. For paid orders, cancellation cannot be guaranteed once the order is confirmed, packed or sent for processing.

Yes. For giveaways, bridesmaid gifts, corporate gifts or reseller inquiries, send us your preferred designs, quantity, target date, delivery location and budget. Our team will review the request and prepare an initial proposal.

Materials vary by design and may include stainless steel, gold-plated stainless steel, alloy and other fashion jewelry materials. Check the individual product description before ordering. Stainless steel is more resistant to tarnishing; plating and alloy finishes may change with wear and exposure. Skin sensitivity varies, so a skin-friendly description is not a guarantee that a piece will suit every person.

Keep pieces dry and away from perfume, lotions, alcohol and harsh chemicals. Remove them for bathing, swimming, exercise and sleep. Gently wipe with a soft dry cloth, and store pieces separately to avoid scratches and tangles.

Every order comes with a Quintas gift box. Multiple pieces are usually placed in separate boxes whenever possible. Leave a note at checkout if available, or message us after ordering with your special request.

Message us immediately with your order number and the correct details. We can only update your name, phone number or delivery address before the order is processed or picked up by the courier. Changes may no longer be possible once shipped.

Once your order is shipped, we send the tracking number by text or email. Use the courier and tracking link in that notification to follow its progress. Please check that your contact details are correct.

We handle and pack orders with care, keep the packing area clean and secure each piece before handing it to the courier.

Eligible purchases may be returned within 30 days of purchase under our Refund Policy. Refunds require the item to be returned and inspected first; we will email you the approval or rejection. Items must be unused, in their original condition and packaging, with a receipt or proof of purchase. Approved refunds go to the original payment method. Eligibility, exclusions and return-shipping terms in our Refund Policy apply. Contact us if you need help with a return.

Read the full Refund Policy